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Southern Maine Agency on Aging’s mission is to improve the physical, social, emotional and economic well-being of elder adults in Southern Maine.

Tasks: The MOW Phone Pal Volunteer will provide homebound elders & individuals with disabilities with companionship by regularly calling on the phone in an effort to decrease feelings of social isolation and loneliness. Volunteers will communicate concerns to the MOW site coordinator as needed and follow protocol if recipient does not answer phone at the scheduled time.


Qualities, experience & skills: Ability to develop a sense of trust and rapport; sensitivity toward older adults and persons with disabilities and/or dementia; ability to demonstrate active listening skills; have access to reliable phone service.

Where will the volunteer(s) work?: From their home in Cumberland county; MOW site dependent.


When will the volunteer(s) work? Phone calls will occur 1 - 3 days a week - schedule dependent on volunteer and recipient

Length of commitment: At least one year. 

Assignment: Ongoing 

When and where will volunteer training/orientation take place? Training will be provided at a central location prior to your phone pal match.

A driver record and criminal background check are required.



Get Connected Icon Volunteers should be between the ages of 18 and 120.
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