CA$H - Volunteer Scheduler
Join the volunteers who brought over $1.2 million in tax refunds to Greater Portland house-holds last year! CA$H Greater Portland (Creating Assets, Savings and Hope) is a partnership of community leaders and industry experts working together to help empower individuals and families to achieve long-term financial stability; we are an initiative of United Way of Greater Portland. CA$H provides outreach and education about ways people can make the most of their money. CA$H offers free tax preparation and asset-building resources to qualified filers during tax season; helps employers bring financial education tools to their employees; and educates hard-working families and individuals about programs in the community to increase their income, reduce debt, and build savings. At CA$H free tax preparation sites, we prepare and file federal and state income taxes for free helping clients avoid high-priced income tax filing fees and Refund Anticipation Loans. Participants often learn that they qualify for tax credits, like the Earned Income Tax Credit, which can put thousands of dollars back into their pockets.
CA$H Schedulers answer phone calls from interested tax filers, screen for eligibility and level of return, and schedule appointments using an Excel spreadsheet. Volunteers for this role need to be friendly and comfortable talking with folks on the phone and basic knowledge of Excel. The Scheduler training only takes a couple of hours and is completed on-site at our Goodwill offices with support from our staff. Orientation and training sessions begin in November and are offered through January 21, 2017.
The ideal commitment is 4 shifts during the tax season but we certainly aren't going to turn you away if you only able to volunteer once or twice.J Each shift is approx. 4 hours. Shifts are available Tuesday, Wednesday, & Thursday 5pm-9pm, and Saturday 9am-3:30pm, from mid-January through mid-April.
This opportunity is during dinner time, not to worry, we will have food, beverages and treats on-site to keep volunteers energized! If this is not the role for you, but you still want to be involved, check out our posts for information about other volunteer positions such as a Greeter or an Intake and Asset Guide.
Volunteer for CA$H and help your community become more financially stable!
To complete a volunteer application click here!